One-time support
If we're unable to resolve your issue in the one-time support session, you're entitled to a full refund on request.
Support plans
Support plans may be cancelled within 30 days for a full refund if unused. After 30 days, prorated refunds may be available at our discretion.
How to request a refund
Call us or email our support team to request a refund. Most refunds are processed within 5-10 business days.
This page is provided for informational purposes. Please contact us for specific questions about our services or policies.